Delegate Services
Looking after you
ACC Liverpool’s Delegate Services provide you with all you’ll ever need for a successful event, from concierge services to freshly prepared lunches, creative spaces to expert advice on spending time in Liverpool…all within an inspirational waterfront setting.
Guest Relations
At ACC Liverpool we pride ourselves on our attention to detail and high quality of customer care. Innovative and unique, we provide a range of services on site to make your visit to ACC Liverpool as smooth and enjoyable as possible.
Business Centre
Why not use our fully-equipped Business Centre as your virtual office? At ACC Liverpool we offer a dedicated area with connected PCs, printers, fax, foreign exchange and more. Stay in touch with business while getting the most from your event.
"Interested to know more about our Guest Relations services?"
How Can We Help?
Please call Eddie + 44 (0) 151 239 6044
guestrelations@accliverpool.com
Safety and Security
We would like to reassure our delegates that your safety is always of the absolute utmost importance to us.
Accessibility
ACC Liverpool is fully accessible, with designated drop-off points and seating spaces. Lifts and wide corridors and doors assist with mobility.
Have You Considered?
Liverpool's Finest
Liverpool is a vibrant, modern city, proud of its rich heritage and renowned for its friendly people. Visit Liverpool and enjoy everything it has to offer. Here is just a sample of what's available.
Staying
Pullman Liverpool Hotel
Pullman Liverpool, voted Hotel of the Year 2019, is one of the city's most stylish hotels. Conveniently integrated into the Liverpool event campus, this contemporary hotel offers 216 comfortable rooms and suites, and a top-notch menu to suit every taste thanks to signature dishes in their on-site restaurant.
Visit websiteEat & Drink
Dine at Pullman Liverpool
Dine in M&S Bank Arena's on-site hotel, Pullman Liverpool, located at Kings Dock next to the venue. Their spectacular menu has been created by their Head Chef, offering a variety of dishes, with M&S Bank Arena guests receiving 10% off food and drink on event nights.
Visit websiteShopping
Liverpool ONE
Located by the city’s iconic waterfront, Liverpool ONE is one of Europe's leading retail and leisure destinations. With more than 170 stores, bars and restaurants, a 14 screen cinema and even a park, you’ll always have a fun packed day here.
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City Central Shopping
The beating heart of Liverpool’s retail scene, just minutes away from the venue, City Central Shopping comprises five shopping centres, two hotels, two theatres and more than 400 shops. There’s something for everyone and every budget.
Visit websiteAttractions
British Music Experience
The British Music Experience tells the story of British Music through costumes, instruments, performance and memorabilia from the Beatles and Bowie to Adele, Oasis and The X Factor.
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Liverpool ONE
From high street favourites to high-end boutiques, your fabulous shopping experience is a short stroll from the venue. Stores open until 8pm weekdays, so there’s plenty of time to hit the shops.
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